1. Did our reservationists make your arrangements quickly and accurately?
   Yes No
   If not, what could we have done better?:
   
   
2. Did our front desk staff do their Personal Best to make you feel welcome?
   Yes No
   If not, what could we have done better?:
   
   
3. Did you find your room and bath area clean and well-maintained?
   Yes No
   If not, what was the problem?:
   
   
4. Did you experience any problems with the following?
   bedding lights television telephone
   heat/air door lock other
   
   If you marked any of the above, please identify the problem:
   
    
5. If you had a problem, was it resolved to your satisfaction?
   Yes No
   If not, what was the problem?:
   
   
6. Would you stay with us again?
   Yes No
   If not, please tell us what we can do to retain your valued business:
   
   
7. What prompted you to stay with us?
   travel club referral
   travel agent our website travel website
   rate advertisement other
   please explain the above selection:
   
   
8. Please identify any member of our staff who did their Personal
   Best to make your stay more enjoyable:
   
    
9. Upon checkout:
   • were you served quickly and in a friendly manner?
     Yes No
   • was your bill correct?
     Yes No
   • were you asked if you were completely satisfied with your stay?
     Yes No

If you answered "NO" to any of the above, please tell us what the problem was:

Are you interested in being contacted for any of the following?

Potential Real Estate Purchase in Telluride?  Yes No

E-mail Vacation Specials?  Yes No

Conference or group travel? Yes No

Weddings or Reunions? Yes No

Do you intend to return to Telluride Mountain Lodging for future stays?
  Yes No

Additional Comments:

when done, or